Privacy Policy
Last updated: 27 September 2026
SOFTLY DIGITAL, a unit of SUBHAM SALES CORPORATION (“we”, “us” or “our”), operates softlydigital.com. This policy explains how we handle personal information when you visit the website, contact us, place an order or engage our digital marketing, website, accounting or tax consultancy services.
1. Information we collect
Depending on how you use the website, we may collect your name, email address, phone number, billing details, order information, messages, account details and information you provide for a service assignment. For accounting or tax work, this may include documents and financial information you choose to provide so we can perform the agreed work. Please send sensitive documents only through a channel agreed for your assignment.
Our website and service providers may also process technical information such as your IP address, browser and device details, pages visited, cookie identifiers and security logs. If comments are enabled and you submit one, we may collect the information in the comment form and technical data used to help detect spam. Approved comments and any profile image linked to them may be publicly visible.
2. How we use information
- To answer enquiries and provide quotations or requested support;
- To process orders, payments, digital access and refunds;
- To provide and manage services agreed with a client;
- To maintain accounts and records, prevent fraud and protect the website; and
- To send marketing communications when you have requested them or where otherwise permitted, with a way to opt out.
We use information for the purposes explained when it is collected and where permitted by applicable law. Providing details needed for an order or service may be necessary for us to complete it.
3. Payments and service providers
When you pay online, the payment provider selected at checkout processes the payment. We may receive payment status, transaction references and limited billing information to fulfil your order and maintain records. Please review the provider’s privacy notice for its own processing practices.
We may share information with providers that help us operate the website or deliver services, including hosting, email, analytics, spam protection, payment, store, advertising and customer support providers, where the relevant service is in use. We may also share information when required by law or authorised by you. We do not sell your personal information as a customer list.
4. Cookies, analytics and embedded content
The website may use cookies needed for login, shopping carts, checkout, security or saving your preferences. If you leave a comment, you may be offered an option to save your details in cookies for convenience. Analytics or advertising tools, if enabled, may also use cookies or similar technology. Your browser settings and any cookie choices offered on the website can help you control optional cookies; blocking essential cookies may affect site features.
Pages may contain embedded videos, images or other content from third-party sites. Those sites may collect information about your interaction with the embed according to their own privacy policies.
5. How long we keep information
We keep information only as long as reasonably needed for the purposes above, including fulfilment, support, security and applicable accounting, tax or legal obligations. The period varies by record type. Order and service records may need to be kept longer than general enquiries. If comments or user accounts are enabled, associated information may remain until removed under our website settings or in response to a valid request, subject to records we must retain.
6. Your choices and privacy requests
You may ask us to access, correct or delete personal information we hold about you, withdraw a consent you have given, or raise a concern about how your information is used, subject to applicable law and records we must keep. You may unsubscribe from marketing emails using the link in the message where one is provided. Send privacy requests to supports@softlydigital.com. We may ask for reasonable information to verify your identity before acting on a request.
7. Security and international services
We use reasonable organisational and technical measures to protect personal information. No website or electronic transmission can be guaranteed completely secure. Some third-party providers may process information outside your location; where that occurs, we address it in line with the applicable requirements and the provider’s terms.
8. Children
Our website and business services are not directed to children. If you believe a child has provided personal information to us without the required permission, contact us so we can review and address the request.
9. Changes to this policy
We may update this policy when our website practices or applicable requirements change. The revised version will be posted here with an updated date.
10. Contact us
SOFTLY DIGITAL (a unit of SUBHAM SALES CORPORATION)
Bidanasi, Cuttack – 753014, Odisha, India
Email: supports@softlydigital.com
Phone: +91 7735885088
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